• 08-Feb-2021 to 09-Apr-2021 (EST)
  • Customer Experience
  • Herndon, VA, USA
  • Full Time

Who we are:

Vbrick enables organizations to leverage the power of video to engage, empower and transform. Our industry leading Rev enterprise video platform is a complete solution for businesses to capture, manage and securely distribute live and on-demand video globally at scale to any device. The world's most widely recognized brands adopt Vbrick solutions to overcome network complexity and risk to meet critical live video needs from CEO all hands meetings to team broadcasts and to support innovative uses of on-demand recorded videos for sales, marketing, training, compliance, security, and user generated content. Vbrick solutions integrate with and complement unified communications systems and provide the analytics and intelligence to maximize return on video investments.

About the job:

The Training Content Developer will own the planning, design, development, delivery and maintenance of Vbrick customer and product learning programs. Learning programs on Vbrick's product portfolio range from eLearning content focused on functionality to instructor-led curriculum on how the products create value for Vbrick partners and colleagues.

These learning programs will focus on the knowledge and skills that customers and employees across the Vbrick product ecosystem need in order to complete their daily tasks. The ideal candidate brings strong content development experience, and the ability to run with one or more projects simultaneously.

What you'll do:

Work with product managers, software developers and other subject matter experts to develop, maintain and produce technical content.

Conduct needs-analysis

Define timeline/resource estimations

Produce course design, quality deliverables, and successful implementation

Ensure deliverables are completed on time with high quality and adhere to company standards

Review and update course content during each product/patch-release cycle

Represent Vbrick University on assigned development projects

Respond to inquiries using good judgement, tact and courtesy

What you'll bring:

Bachelor's Degree required; or equivalent years of experience

Requires a minimum of 3-5 years of corporate training and curricula/courseware development experience in an enterprise software company

Proficient in one or more of the following tools: Captivate, Camtasia, LMS (Totara- Moodle)

SaaS experience (and experience working with Agile software development teams)

Experience creating and evaluating materials in all delivery formats (webinars, workshops, presentations, etc.) for an enterprise software company

Ability to understand software products and write structured course content in a consistent fashion

Strong analytical and research abilities

Excellent verbal and written communication skills

Detail oriented, organized and concise

Excellent organizational and time management skills

Self-motivated, able to assume responsibility and work autonomously in a professional manner

Must be able to work within tight deadlines in a fast-paced, software development environment

Must be able to work with an extended team, but also excel independently, and have the ability to effectively work in a faced paced environment with tight deadlines while consistently delivering high quality work

Experience working with highly technical topics a plus

Video industry experience a plus

A little about us:

Casual and flexible environment to encourage creativity and collaboration
Flexible hours and 4 weeks of PTO to enjoy life!
Competitive compensation, stock options and generous benefits

Vbrick is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

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